The Carer Advisory Service is located at the Carers SA. It is a Statewide Information Service for all Carers.

The service can be reached on FreeCall number of 1800 242 636 and provides information, referral and tailor made Carer Support Kits.

The Carer Advisory Service is an Australian Government initiative.

Who is it for?
The Carer Advisory Service is for Carers young and old, regardless of cultural background or the disability or condition of the person that is cared for. The service is free and accessible to all Carers.

The service also provides information to students, service providers and other interested people.

What does our Information and Support Service provide?

• Frontline telephone service
• Information on a wide range of services and conditions
• Referrals
• Carer Support Kit in 13 languages or direct enquiries to info@carers-sa.asn.au
• Support for Culturally and Linguistically Diverse Carers
• Access to Interpreting Services
• Research Library
• Internet Searches
• Registration of Concerns and Issues
• Follow up in regard to specific Concerns or Issues
• Publications

Fact Sheets available to Carers;

• Feelings
• Legal arrangements
• Managing Health Care and Medications
• Managing Money
• Safety at Home
• Services for You
• Taking a break
• Taking Care of yourself
• Loss and Grief
• Palliative Care

• Starting caring and being a Carer
• Dealing with the Hospital system
• Considering residential care
• Caring for a family member in residential care

Covers all the things that Carers and families want to know, but often don't know to ask. Plus, hints and tips directly from Carers themselves.

Click on the button and then on the map to check it out. Print off information sheets Free of charge and give to a Carer you know. Then help us spread the word!

Other resources available.
Other resources available for Carers include the following booklets and a wide range of brochures and materials from other organisations and agencies.

• How to Care Safely at Home
• A Carers Guide to - Financial Support, Respite Co-ordination, Information Services
• Carer Contacts - A Quick Guide to Assistance for Carers
• The Carer Experience ; Information and ideas for Carers of People with Dementia.

"Talking it Over with Someone who Cares"
The National Carer Counselling Program - South Australia provides:

• Short-term counselling (up to 5 sessions initially) delivered by qualified, professional counsellors operating within legal and ethical responsibilities
• a service that targets specific needs of Carers
• a Statement of Rights & Responsibilities
• a quality counselling service provided by established counselling services within SA
• a safe, non-discriminatory and non-judgemental environment
• a referral process easily accessible by Carers
• Complaint handling procedures.

Why seek Counselling?
Carers seek counselling for a number of reasons.
Short term counselling will focus on:

• managing stress
• coping skills
• grief and loss issues
• transition issues
• practical problem-solving techniques
• emotional support
• health and wellbeing

How can you 'talk it over' and find out more?
The Carer Advisory Service can provide you with a range of information, resources and support.

Please click here to download the 'Talking it Over' brochure.

By phoning 1800 242 636, you can talk about your needs and arrange counselling.
Or, you can give consent for a representative or service provider to make a referral for you.

• AIDS
• Arthritis
• Dementia
• Diabetes
• Head Injuries
• Incontinence
• Intellectual Disability
• Mental Illness
• Motor Neurone Disease
• Multiple Sclerosis
• Parkinsons Disease
• Spinal Cord Injury
• Stroke

How to access the Carer Advisory Service?
We recognise that it can be difficult to Carers to leave the house. For this reason access to our service can be made by calling FreeCall 1800 242 636.

Website (www.carers-sa.asn.au) and email (info@carers-sa.asn.au)
The website and email is a method that is used by more and more Carers to access information from all over South Australia, Australia and overseas.

Mail
Write to us at Carer Advisory Service, PO Box 410, Unley, South Australia 5061

Visit
Please feel free to visit us at 58 King William Road, Goodwood, South Australia. If you call first we will make sure that we can spend time with you.

Carer Support Kits
Carer Support Kits provide practical information on caring for someone at home. Kits include;

• A Relaxation audio tape and CD
• Information Sheets about Caring
• Condition Specific Information Sheets
• Regional or Local Information
• Emergency Care Plan
• Carer Support Agencies and Group information
• Respite Information and Referrals
• Information on the Association
• Medilist
• Available in Large Print

The Kits are available in the following languages

• Arabic
• Chinese
• Croatian
• Dutch
• German
• Greek
• Hungarian
• Italian
• Maltese
• Polish
• Serbian
• Spanish
• Vietnamese

A kit has also been specifically developed for Aboriginal Carers

To receive a kit either,
ring FreeCall 1800 242 636
email info@carers-sa.asn.au
or by filling in the website order form
or address your request to;
Carers SA
PO Box 410
UNLEY SA 5061

Click here to fill out an Order Form

Information About the Services of Carers SA including
Your Rights and Responsibilities.

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©1998,1999.Carers Association South Australia Inc. Site created by Pasquale Portaro Graphic Design
This Page Last Updated:29th August 2006 By:  webmaster

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Disclaimer

You may reproduce elements off this website with suitable acknowledgement.

The information contained on this site is provided for the purpose of disseminating information about the functions and activities of the Carers Association of SA Inc.

To the extent permitted by law, the Carers Association shall not be liable in relation to any loss or damage incurred by the use/or reliance upon information contained on this site.

Mention made of any service or product on this site is for information and does not constitute a recommendation either implied or expressed by the Carers Association of SA Inc.